Information we may collect
Depending on how a customer uses Bamby’s Collection, we may collect information such as name, email address, phone number, delivery address, account details, order history, product selections and support messages.
Payments
Payment card details are processed by the payment provider and are not intended to be stored directly by Bamby’s Collection.
How information may be used
- To create and manage customer accounts.
- To process and support orders.
- To provide delivery, collection and order-status information.
- To respond to customer-support requests.
- To help protect the service from misuse or fraud.
- To send promotional communications where permitted and appropriate.
Service providers
Bamby’s Collection may use third-party service providers for hosting, databases, payments, notifications, analytics and other operational functions. Those providers may process information on behalf of the business.
Data retention
Information may be retained for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention and customer-support requirements.
Customer choices and requests
Customers may contact support to ask about their information, request corrections or request deletion where applicable. Account deletion guidance is available on the Delete Account / Data page.
Contact
Privacy enquiries can be sent through the Customer Support page.
We will review this policy against the final app features, analytics tools, service providers and legal company details before publication.